Privacy Policy

Last updated: September 5, 2026

Introduction

Welcome to Seedance 2.5 (hereinafter referred to as "we," "Seedance 2.5," or "the Platform"). We deeply value the confidentiality of your personal privacy and creative digital assets. We strictly adhere to leading international data protection regulations, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

This Privacy Policy clearly and transparently explains how we collect, use, store, share, and protect your personal information and creative materials when you utilize Seedance 2.5's cinematic-grade AI video generation, multimodal audiovisual creation, first/last keyframe control, camera motion trajectories, synchronized audio synthesis, and cloud GPU rendering services. By accessing or using our website, web applications, APIs, or related services, you acknowledge and agree to the data handling practices described herein.

Information We Collect

To deliver high-fidelity, cinematic multimodal AI audiovisual generation services, we may collect the following categories of information based on your interactions:

1. Information You Actively Provide

Account Information: Information provided when creating or managing your Seedance 2.5 account, such as your legal or preferred name, email address, username, avatar, and preferred language settings;
Subscription and Billing Details: When purchasing compute credit packs, activating recurring subscriptions, or upgrading plans, transactions are processed directly by our certified third-party payment partner (such as Stripe). Seedance 2.5 servers never directly store your full credit card number or CVV security code;
Multimodal Creative Inputs: Text prompts, negative prompts, reference images, multi-subject reference inputs (supporting up to 50 concurrent reference assets), first and last keyframes, camera motion parameters, and reference audio/video clips uploaded to direct the AI generation pipeline;
Generated Outputs and Asset Libraries: Native 4K/60FPS video renders, synthesized soundtrack stems, selected still frames, project timeline parameters, and associated creative metadata generated on the platform;
Customer Support and Feedback: Communications, error screenshots, logs, and inquiry details submitted through technical tickets, email, or community support channels.

2. Technical and Anonymous Information Collected Automatically

When you interact with the Seedance 2.5 platform, our systems automatically log technical and diagnostic data:

Device and Network Telemetry: Including your IP address, browser type and version, operating system, hardware specifications, preferred language, and internet service provider;
Operational and Rendering Performance Data: Page navigation paths, creative tool module usage frequency, render job queue duration, GPU processing latency, error diagnostics, and crash reports;
Cookies and Local Storage Technologies: We utilize cookies, local storage, and similar technologies to maintain your authenticated session, remember creative workspace preferences, and monitor overall platform health.

How We Use Your Information

We process collected data strictly under legal, fair, and necessary principles for the following specific purposes:

Delivering Core AI Audiovisual Services: Processing multimodal instructions, orchestrating high-performance cloud GPU clusters for spatial-temporal diffusion model inference, rendering cinematic videos, synthesizing synchronized audio, and delivering finished assets to your private media library;
Account Management and Billing: Tracking and accounting for cloud GPU compute credits consumed, managing subscription life cycles, and issuing billing notifications;
Platform Optimization and Reliability: Monitoring peak traffic loads, refining rendering queue scheduling algorithms, troubleshooting pipeline failures, and enhancing overall system throughput;
Automated Content Moderation and Safety Compliance: Operating multimodal safety filters to detect and prevent unlawful content, non-consensual deepfakes, copyright infringement, and violations of our community safety standards;
Customer Support and Administrative Communications: Dispatching vital service notices concerning maintenance windows, security alerts, policy amendments, or support ticket resolutions;
Commercial Communications (Optional): Sending creative tutorials, feature releases, or exclusive compute promotions only if you have explicitly opted in (you may unsubscribe at any time via the link in each email).

AI Model Training and Privacy Commitments

Addressing the critical data privacy considerations inherent to generative AI technologies, Seedance 2.5 makes the following commitments:

1. Complete Isolation of Private Inputs from Public Models

No Training on Private Creative Assets by Default: Without your explicit, written consent or affirmative opt-in, we never use your private input materials (including personal portraits, proprietary reference images, proprietary prompts, or private audio clips) or your privately generated video outputs to train or fine-tune public foundation models;
Privacy-Preserving Telemetry: In cases where users elect to participate in quality improvement programs, prompts are irreversibly anonymized and stripped of Personally Identifiable Information (PII) before any technical evaluation.

2. Certified Infrastructure and Model Partnerships

Where specific rendering tasks involve vetted enterprise compute clusters or specialized foundational model endpoints, we partner exclusively with providers bound by stringent Non-Disclosure Agreements (NDAs) and certified to SOC 2 and ISO 27001 standards, prohibiting secondary retention or commercial exploitation of your inputs.

Seedance 2.5 maintains an absolute policy: we never sell, rent, or trade your personal information or unpublished creative assets. We disclose information solely under the following necessary scenarios:

Authorized Infrastructure Service Providers: Trusted enterprise vendors providing cloud storage, distributed GPU rendering compute, payment gateway processing (Stripe), edge content delivery networks (CDNs), and transactional email delivery, strictly within the scope of their assigned technical services;
Legal and Regulatory Compliance: When mandated by enforceable legal obligations, court orders, administrative subpoenas, or to prevent imminent cyberattacks and safeguard user or public safety;
Corporate Restructuring: In the event of a merger, acquisition, reorganization, or asset sale, user data may be transferred as an operational asset, provided the acquiring entity maintains equivalent protections under this Privacy Policy.

Data Storage, Retention, and Security Safeguards

We enforce robust, defense-in-depth security architectures to protect your creative and personal data:

Encryption Across All States: All client-to-server traffic is encrypted using TLS 1.3 protocols; stored video outputs, source assets, and critical databases are protected with enterprise AES-256 encryption at rest;
Logical Asset Isolation: Your private asset library and generated media files are isolated with rigorous cryptographic tokenization and access controls;
Retention and Permanent Erasure: We retain data only for as long as necessary to provide our services. You can delete projects, generated videos, and uploaded assets directly from your dashboard at any time; upon removal, assets are permanently purged from active storage following safety cache expiration;
Periodic Audits and Penetration Testing: We perform routine vulnerability scans, codebase reviews, and identity access management audits to uphold systemic resilience.

Creator Content and Intellectual Property Rights

Ownership Retention: You retain 100% full ownership, title, and all intellectual property rights in and to the raw assets you upload and the video/audio outputs generated via Seedance 2.5;
Confidentiality by Default: Your generated outputs are private by default, invisible to the public, and inaccessible to other users unless explicitly shared;
Public Community Sharing: Only when you voluntarily publish an output to our "Public Gallery" or community showcase do you grant us a non-exclusive license to display, feature, and index that specific item on our platform.

Regardless of your geographic location, Seedance 2.5 respects your comprehensive rights over your personal data:

Right of Access and Inspection: Request a copy of the personal information and creative history we hold concerning you;
Right to Rectification: Correct or update inaccurate or incomplete personal profile details;
Right to Erasure ("Right to Be Forgotten"): Request the deletion of your account, personal data, and associated asset records;
Right to Restriction or Objection: Object to or request the limitation of specific processing activities;
Right to Data Portability: Obtain an export of your creative account metadata in a portable, structured, machine-readable format;
Right to Withdraw Consent: Revoke consent at any time for consent-based activities (such as marketing emails).

To exercise any of these statutory rights, please contact our Data Protection Compliance Team at [email protected]. We will evaluate and process your request within the legally mandated timeframes.

We employ cookies and browser storage technologies to maintain sessions, reinforce platform security, and ensure seamless tool navigation:

Strictly Necessary Cookies: Essential for user authentication, CSRF token validation, and GPU rendering job coordination; these cannot be disabled;
Functional and Preference Cookies: Preserve your theme selections (dark/light mode), interface language preferences, and editor toolbar configuration;
Performance and Analytics Cookies: Provide aggregate metrics on page performance, rendering queue bottlenecks, and platform stability.

You can modify cookie permissions through your web browser settings. Disabling essential cookies may result in authentication failures or degraded video editor functionality.

Children's Privacy

Seedance 2.5 does not provide services to children under 13 years of age (or the minimum legal age defined within your applicable jurisdiction). We never knowingly collect personal data from minors. If a parent or guardian discovers that a child has provided personal information without consent, please notify us immediately, and we will take immediate measures to permanently delete the data.

International Cross-Border Data Transfers

Because Seedance 2.5 utilizes globally distributed cloud compute and high-performance GPU data centers, your information may be transferred to and processed in jurisdictions other than your home country. For cross-border data transfers, we implement standard contractual clauses (SCCs) approved by international regulatory authorities to guarantee equivalent privacy protection standards.

Updates to This Privacy Policy

We may periodically revise this Privacy Policy to reflect advancements in AI video generation models, platform feature updates, or evolving regulatory statutes. Significant changes will be prominently announced on this page alongside an updated revision date. Your continued utilization of Seedance 2.5 following the publication of changes constitutes acceptance of the revised terms.

Contact Us

If you have questions, inquiries, compliance concerns, or privacy rights requests regarding this Privacy Policy, please reach out to us:

Email: [email protected]
Official Website: https://seedance25.tech

Thank you for choosing Seedance 2.5 as your creative partner. We remain steadfastly committed to safeguarding your privacy and digital creations!